[09/28 18:26:28] ERROR Generic connection failure

Technical support and discussion of Newsbin Version 6 series.

[09/28 18:26:28] ERROR Generic connection failure

Postby qwakuk » Thu Sep 28, 2017 2:33 pm

Been getting this error for the last week or so does not matter which server I am trying to connect too.
SSL is on port 563 as default.
Had been working perfectly for years and maxing out by 200Mb connection.
qwakuk
n00b
n00b
 
Posts: 9
Joined: Sat Dec 05, 2009 8:37 am

Registered Newsbin User since: 04/14/09

Re: [09/28 18:26:28] ERROR Generic connection failure

Postby Quade » Thu Sep 28, 2017 11:14 pm

In the search tab try to search for something with the search setting set for "Internet". If that fails, it suggests something is blocking Newsbin off the internet. Normally it's something like your security software.

What version are you using?
User avatar
Quade
Eternal n00b
Eternal n00b
 
Posts: 45009
Joined: Sat May 19, 2001 12:41 am
Location: Virginia, US

Registered Newsbin User since: 10/24/97

Re: [09/28 18:26:28] ERROR Generic connection failure

Postby qwakuk » Fri Sep 29, 2017 11:09 am

Thanks for the reply

Tried and it returned an answer almost immediately.

Waqar
qwakuk
n00b
n00b
 
Posts: 9
Joined: Sat Dec 05, 2009 8:37 am

Registered Newsbin User since: 04/14/09

Re: [09/28 18:26:28] ERROR Generic connection failure

Postby dexter » Fri Sep 29, 2017 11:23 am

If Search works, it could be an issue with your news server. What server are you using? Maybe others with the same server can report if they are having issues.

Other possibility is that your security software decided to start messing with port 563. If your news server supports alternate ports, you could try port 443 or turn SSL off and see if you can get a connection.
User avatar
dexter
Site Admin
Site Admin
 
Posts: 9514
Joined: Fri May 18, 2001 3:50 pm
Location: Northern Virginia, US

Registered Newsbin User since: 10/24/97

Re: [09/28 18:26:28] ERROR Generic connection failure

Postby Quade » Fri Sep 29, 2017 11:55 am

Other possibility is that your security software decided to start messing with port 563. If your news server supports alternate ports, you could try port 443 or turn SSL off and see if you can get a connection.


Yeah. I might disable "XFEATURES" in the server advanced options too.
User avatar
Quade
Eternal n00b
Eternal n00b
 
Posts: 45009
Joined: Sat May 19, 2001 12:41 am
Location: Virginia, US

Registered Newsbin User since: 10/24/97

Re: [09/28 18:26:28] ERROR Generic connection failure

Postby qwakuk » Fri Sep 29, 2017 12:23 pm

Its Newsgroupdirect US and European servers. I changed one of the servers to Port 81 and on a test download, no issues at all.

If the problem returns, I will try the other suggestions.
qwakuk
n00b
n00b
 
Posts: 9
Joined: Sat Dec 05, 2009 8:37 am

Registered Newsbin User since: 04/14/09

Re: [09/28 18:26:28] ERROR Generic connection failure

Postby dexter » Fri Sep 29, 2017 12:30 pm

The fact that it works on an alternate port does indicate a software conflict with your security software. If it is working like this, there is no need to change. If it starts happening again, give Quade's suggestion a try, disable XFeatures. That's usually what trips up security software these days because they are not expecting binary content on Usenet. The setting is under Options -> Servers -> Really Advanced
User avatar
dexter
Site Admin
Site Admin
 
Posts: 9514
Joined: Fri May 18, 2001 3:50 pm
Location: Northern Virginia, US

Registered Newsbin User since: 10/24/97


Return to V6 Technical Support

Who is online

Users browsing this forum: Google [Bot] and 18 guests